Terms & Conditions

Updated 17 October 2026

Arranging your journey

These terms apply to chauffeur bookings with GA Chauffeur Services. An online estimate, enquiry or booking request does not reserve a vehicle or confirm a booking. We will agree availability, vehicle, itinerary and final price with you. Once the journey arrangements and final price have been agreed and payment has been received, we will email your booking confirmation.

Prices and payment

Our pricing page sets out the current tariffs, minimum charges and mileage allowances. Your final quote will identify applicable extras, including parking, airport drop-off, congestion charges, excess mileage and waiting time. Confirm the total before paying.

Waiting time

For airport arrivals, waiting time starts 45 minutes after landing. For airport departures, the first 15 minutes are complimentary. Further airport departure waiting is charged at the vehicle’s hourly rate, with a minimum charge equivalent to 30 minutes.

Changes and cancellations

Please tell us promptly if your pickup time, route, passenger numbers or luggage requirements change. Changes depend on availability and may affect the price. Our Cancellation Policy explains the notice required and the charge after dispatch.

Journey information and safety

Provide accurate collection and destination details, flight information where relevant, and any passenger or luggage requirements. Discuss child seats or accessibility requirements before confirmation. Follow the chauffeur’s safety instructions and applicable seatbelt requirements.

Questions and consumer rights

Contact us about booking issues or service concerns using the details below. Nothing in these terms removes rights that apply to you under consumer law.

Write to GA Chauffeur Services, 1 Glebe Road, Stanmore, Greater London, HA7 4EJ, United Kingdom. Company Number: 11136878. Email enquiries@gachauffeurs.co.uk or call +44 7886 622082.